Assistant Produce Manager
Company: Good Harvest Market Corporation
Location: Pewaukee
Posted on: May 3, 2024
Job Description:
Description:Good Harvest Market, Waukesha County's largest
independently owned natural and organic focused grocer, is seeking
to hire a full-time Assistant Produce Manager. Candidates for this
role must have flexible and open availability to best support the
small team. A minimum of one year experience working in a retail
produce department, or similar retail/grocery stocking,
merchandising, and customer service experience is required.Our
produce department features only certified organic produce, sourced
locally whenever possible. We focus on artful displays of seasonal
produce and intensive customer service. While this is an entry
level management role, experience is always a considered factor and
the starting wage will be determined with that in mind.We offer a
positive and educational work environment!
- Regular full-time employees are eligible for enrollment in our
group health care plan (medical, vision, dental) and receive paid
holidays and paid time off. We also offer 100% company paid
disability and life benefits and we offer qualifying employees
participation in our Simple IRA retirement match plan.
- We provide our employees generous in-store employee purchase
discounts.
- Our employees enjoy a weekly pay period.Position: Assistant
Produce ManageReports to: Produce ManagerDepartment: ProduceStatus:
Non-ExemptPurpose: To directly support ant assist the Produce
Manager to select, purchase, price, display, and promote fresh
produce while supervising department staff to meet objectives for
sales, margin, inventory turns, labor and customer
service.RESPONSIBILITIESCustomer Service
- Greets, assists, and prioritizes customer needs above all.
- Assist customers with produce questions in prompt friendly
courteous manner.
- Assist customers with special orders, and oversee the special
orders system to ensure that customers receive their orders.
- Ensure staff is aware of changes in policies and procedures
affecting customers.
- Respond to produce department customer suggestions, comments, &
complaints in a reasonable manner.Department Maintenance
- Ensure that produce department shelves, displays, aisles, prep
& storage areas in clean, orderly condition, meeting health
department & ADA standards.
- Remove trash promptly, sweep and mop retail and backroom area
floors frequently.
- Participate in inventory counts.Purchasing
- Work with the Produce Manager to place department orders within
allocated budget, keeping department well stocked with items that
sell.
- Work with the Produce Manager and admin team to create product
movement reports to aid in proper purchasing.
- Work with the Produce Manager to negotiate with suppliers for
favorable prices and terms, quality and delivery, following Good
Harvest Market product guidelines (example: all fresh produce must
be certified organic!).
- Purchase special deals and promotions as needed. Ensure
adequate and timely supply of promoted products.
- Ensure accurate, up-to-date prices of produce products in POS
system and shelf tags through coordination with the Produce Manager
and admin team.
- Receive orders, or ensure proper receiving by other staff in
accordance with established procedures.
- Coordinate with the Produce Manager and Bookkeeper in handling
returns and obtaining credit from suppliers for produce items.
- Coordinate and participate in inventory counts for the produce
department.Merchandising
- Attend meetings with other department managers to plan
promotions and store-wide merchandising.
- Plan attractive produce displays, using color and texture to
enhance; give impression of abundance and quality, while
maintaining proper storage conditions.
- Trim, wash, bundle produce as needed.
- Ensure displays are replenished, rotated, culled several times
daily.
- Offer tastes, samples, suggestions for purchase and ways to
prepare products.
- Set preparation & stocking priorities for department staff to
ensure tables/coolers are fully stocked and rotated for freshness.
Stock items as needed.
- Work with our admin team to ensure accurate, up-to-date and
uniform department signage is displayed.
- Provide accurate product information to customers and
staff.
- Attend trainings and conferences as assigned.Supervision
- Assist the Produce Manager in training team members and
maintain ongoing, updated materials for continuous improvement
(checklists, department communications).
- Communicate observed needs for team member performance
counselings to the Produce Manager, following established policies.
Create proper documentation.
- In the absence of the Produce Manager, assist in scheduling
hours for the department within budget and reviewing time cards as
needed.
- Act as the Produce Manager in their absence, ensuring to
communicate with upper management as needed prior to taking any
more important management decisions.OTHER RESPONSIBILITIES
- Attend Management Team meetings upon request and mandatory
storewide meetings when scheduled.
- Perform other tasks assigned by Produce Manager and/or General
Manager.
- Assist customers in all departments, in a prompt, friendly and
courteous manner, referring them to other staff when
necessary.
- Answer & route phone calls as
needed.Requirements:QUALIFICATIONS
- At least one year of experience working in a retail produce or
similar retail environment; with a focus on stocking,
merchandising, and providing excellent customer service.
- Supervisory experience preferred, with focus on training,
delegation, and performance evaluation.
- Flexible retail availability, with the ability and willingness
to work a blend of morning, evening and weekend hours.
- Ability to read financial statements; firm grasp of margin and
pricing.
- Proficient skills in the us of Microsoft Office products
(primarily Excel & Word, which we use often).
- Ability to lift 50+ pounds regularly (this role includes a
substantial amount of physical labor!).
- Ability to stand, walk, bend, crouch, reach, push, and pull
regularly.
- Communications skills--clear directions, good listener.
- A passion for organics and regenerative farming, and either
current knowledge or a desire to quickly learn about organic fruits
and vegetables, such as seasonality and growing conditions.
- Manual dexterity with hazardous equipment (pallet jacks, knife
handling for cut produce prepping, etc.)
- Ability to work in cold, wet conditions as needed (inventory
receiving, for example).
- Regular, predictable attendance.
- Willingness and ability to learn and grow to meet the changing
requirements of the job.IMPORTANT DISCLAIMER NOTICE: The job
duties, elements, responsibilities, skills, functions, experience,
educational factors and the requirements and conditions listed in
this job description are representative only and not exhaustive of
the tasks that an employee may be required to perform. The employer
reserves the right to revise this job description at any time and
require employees to perform other tasks as circumstances or
conditions of its business, competitive considerations or the work
environment change.PI7da0d2a03474-31181-34183340
Keywords: Good Harvest Market Corporation, Waukesha , Assistant Produce Manager, Executive , Pewaukee, Wisconsin
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