Treatment Focused Shift Lead - Jefferson County Youth Residential Program (3rd Shift)
Company: Wisconsin Community Services
Location: Watertown
Posted on: May 3, 2024
Job Description:
Job Responsibilities:Treatment Focused Shift LeadSpecialized
Services Division - Jefferson County Youth Residential Care
CenterWisconsin Community Services (WCS)Position Summary: The
Treatment Focused Shift Lead provides two essential roles within
the Youth Crisis Stabilization Program. The first role is being
responsible for direct care, nurturing and supervision of the
youth. This includes providing supervision of the youth placed in
the program and implementing the daily schedule of activities such
as group educational activities, recreational activities, follow up
individually with youth, and to serve as a mentor and role model
for youth. The second role is being a shift leader to ensure staff
are trained in essential functions of the position, staff are
responding to youth's needs, coaching staff behavior, and all staff
are following the policies/procedures of the Youth Crisis
Stabilization Program. Essential Functions:
- Provide services that reflect the objectives of the program and
include significant attention to youth engagement, positive
reinforcement, and use of evidence-based best practices for youth
in high-risk, vulnerable situations.
- Serve as positive mentor and role model for youth receiving
crisis services.
- Interact with youth and co-workers in a positive and
therapeutic manner according to the therapeutic milieu
expectations, policy, procedure, training, and agency values.
- Responsible for field training new staff, being a role model,
and orientating staff to the Youth Crisis Stabilization
Program.
- Act as a shift leader to ensure staff are meeting the needs of
the youth in the program.
- Always provide sight and sound supervision of youth within
assigned staffing ratios of 1:3.
- Observe, assess, and document youth activity per agency/
program standards (youth logs, incident reports, database,
etc.)
- Redirect staff, provide coaching and share staff-related
performance concerns with supervisor immediately.
- Attend clinical supervision as required per DHS 34.
- Plan and facilitate youth activities/ daily routines to include
specific programming as determined by the Youth Treatment
Specialist Supervisor and/or Clinical Manager.
- Ensure all policies, procedures, and protocols are being
followed in accordance with the Department of Health and Human
Services, and Jefferson County operation standards.
- Role model therapeutic interventions and coach staff to utilize
therapeutic interventions during all interactions with youth.
- Closely monitor all documentation requirements.
- Administer medication and ensure staff are aware of medication
changes in collaboration with medical providers and nursing
staff.
- Notify the clinical manager or designee immediately of any
changes in youth's clinical needs or symptoms and carry out
clinical recommendations as directed.
- Assist with providing coverage for other shift leads or
call-ins for youth treatment specialists.
- Attend in-services and training, weekly and monthly staff
meetings.
- Other job-related duties may be necessary to carry out the
responsibilities of the position.
- Work as a team and maintain clear communication with other
staff to ensure that the youth receive high quality care.
- Attending child/ family team meetings, court hearings, medical
appointments and provide verbal and written input per program
standards.
- Maintain confidentiality within all written and verbal
communications.
- Adhere to state certification and County requirements.
- Adhere to WCS Policies and Procedures.
- Other duties as assigned. Job Qualifications:Knowledge, Skills,
and Abilities: Working knowledge of positive child/youth
development; patience and understanding of difficult life needs;
the ability to interact with escalating youth and/or parents in a
calm and professional manner; ability to follow oral and written
instructions; ability to respond appropriately in crisis
situations; proficient with Microsoft Word and Excel; perform basic
computer functions; uses time efficiently and effectively; ability
to multi-task. Minimal Qualifications and Salary Schedule:
- A high school diploma or equivalent
- Prior supervisory experience preferred.
- Be at least 21 years old (at least 2 years older than the
oldest resident).
- At least 4 years of experience serving youth with mental health
needs.
- Ability to display cultural competence by responding
respectfully and effectively to people of all cultures, languages,
classes, races, ethnic backgrounds, religions and other diversity
factors in a manner that recognizes, affirms and values the worth
of clients.
- Knowledge and skills to work with population age 10-17.
- Valid driver's license, automobile, and insurance sufficient to
meet agency requirements preferred.
- Meet all the employee requirements including references,
criminal background check, drug test, and driver's license check.
Other Job Information (if applicable):Work Relationship and Scope:
Reports directly to Youth Treatment Specialist Supervisor and has
contact with a wide variety of individuals including youth and
family members, other program staff, vendors, and other collateral
contacts, neighbors, funders, Jefferson County, Department of
Health and Human Services, school staff and administrators, staff
of youth serving agencies and the public. Personal Attributes:
Follow agency Code of Conduct and Leadership Code of Conduct;
adhere to established policies and procedures of the agency and of
all funding sources; conduct self in an ethical manner; maintain
professional and respectful relationships with program staff, other
WCS staff, youth and all external persons and agencies involved
with service provision; sensitivity toward cultural, ethnic and
disability needs; demonstrate commitment to agency values and
mission. Working Conditions:
- State Certified Youth Crisis Stabilization Program
- Local travel is required fulfilling essential functions of the
position.
- Ability to manage youth who have experienced a great deal of
trauma and express trauma through behaviors.
- Ability to lift 30 pounds. Physical Demands: Duties require
possible activity while monitoring or interacting with youth in the
program. Staff may be required to use physical intervention in
extreme situations if there is immediate physical harm posed to
youth or staff. Ability to lift 30 pounds. Driving may be
required.Wisconsin Community Services is an Equal Opportunity
Employer; all qualified applicants will receive consideration for
employment without regard to race, sexual orientation, gender
identity, national origin, veteran, disability, status or any other
characteristic protected by federal, state, or local law.pm21
PI8cffa43b77ff-31181-32437676
Keywords: Wisconsin Community Services, Waukesha , Treatment Focused Shift Lead - Jefferson County Youth Residential Program (3rd Shift), Other , Watertown, Wisconsin
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