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Collections Specialist

Company: VirtualVocations
Location: Milwaukee
Posted on: November 7, 2024

Job Description:

A company is looking for a Collections Specialist to manage customer interactions and collections processes.



Key Responsibilities

Engage with clients via phone and email to collect payments and retain long-term relationships
Process refund requests and assess whether refunds are due
Update customer information in Salesforce and maintain satisfaction ratings


Required Qualifications

Minimum High School Diploma/GED required
At least one year of customer service or tech support experience
Experience with Salesforce or other CRM applications
Proven ability to prioritize workload effectively
Comfortable with change in a fast-paced environment

Keywords: VirtualVocations, Waukesha , Collections Specialist, Accounting, Auditing , Milwaukee, Wisconsin

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