Associate Quality Engineer - Capital Equipment & Furnishings

Company: Healthcare Businesswomen's Association
Location: Chicago
Posted on: November 13, 2024

Job Description:

Job SummaryResponsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.Job DescriptionResponsibilities:

• Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
• Issue replacements, credits, or RGA's as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of product as required in response to complaints.
• Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective actions are implemented.
• Coordinate or perform inspections of new products or products from new vendors at branches and factories.
• Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities.
• Create and maintain inspection procedures.Required Experience:
• Typically requires a Bachelor's degree in Engineering, Science, Math or other related technical field.
• Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
• Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
• Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.
• Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
• Position may require up to 10% travel.
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Keywords: Healthcare Businesswomen's Association, Waukesha , Associate Quality Engineer - Capital Equipment & Furnishings, Engineering , Chicago, Wisconsin