Director
Company: Sysco
Location: Des Plaines
Posted on: October 17, 2024
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Job Description:
JOB SUMMARY
This is an Operations position responsible for directing the
activities associated with Delivery. Responsibilities include but
are not limited to, strategic overview and implementation of
projects, expense and revenue management, compliance with
government regulations, management and direction to delivery staff
and safety and security of the delivery department.
RESPONSIBILITIES
Direct the daily work and safety of Delivery supervisors, routing
personnel and other associates.
Ensure that management staff is effectively managing the day to day
delivery activities, including but not limited to Delivery
Associate adherence to standard operating procedures, adherence to
planned routes, and providing safe and efficient customer
service.
Assure Delivery Associate compliance with local, state and federal
regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that
electronic logs are kept current and accurate.
Direct labor hours, travel, fuel, and consumable supplies within
budget, maximizing time and cost efficiencies.
Prepare work schedules including extra work days and shifts as
needed.
Oversee the proper selection, purchase, and utilization of company
assets in support of the Delivery department.
Coordinate required repairs with proper departments as
necessary.
Observe the effectiveness of daily routing activities to ensure all
established Key Performance Indicators (KPI) and Sales/customer
satisfaction goals are met.
Prepare budget, profit plans, and capital requests as required.
Evaluate metrics and adjust activities to meet or exceed
performance expectations.
Suggest efficiency ideas, cost reduction measures and assist with
the implementation of delivery changes.
Monitor the utilization of delivery services by reviewing the
coordination of backhaul functions and other routing/scheduling
activities to increase the profitability of all delivery
services.
Communicate with Sales Management and Marketing Associates to
collaboratively resolve any customer or delivery opportunities or
issues.
Visit customer locations and meet with customers to address issues
and assess delivery difficulty.
Establish the use and updating of productivity and routing software
systems.
Preserve associate relations through regular department or
pre-shift meetings.
maintain on-going interaction.
Keep open communication channels with associates by answering
questions and explaining policies and procedures.
Monitor associate morale.
Submit and respond to ideas to improve associate engagement and
enablement.
Interpret, train and consistently enforce company policies and
procedures.
Coordinate efforts with the Safety department to aid in training,
conducting associate observations, up-dating preferred work
methods, conducting accident investigations to determine root
causes and routine safety inspections.
Make recommendations for disciplinary action and/or behavior
modification where required.
Execute management functions of staff selection, development,
discipline, performance reviews and/or terminations.
Perform the duties of the associates supervised, and perform other
related duties as needed (as qualified).
QUALIFICATIONS
Education
Bachelor's degree.
Experience
7 years' related experience and/or training; or equivalent
combination of education and related experience.
Certificates, Licenses, and Registrations
Valid Class A Commercial Driver License meeting company
standards.
Complete a Sysco approved defensive driving program.
HazMat and Doubles Certification.
Valid Class A Commercial Driver License meeting Company standards
preferred
Professional Skills
Ability to read, comprehends, write and speak English.
Able to read, analyze and interpret general business periodicals,
professional journals, technical procedures, or governmental
regulations.
Capable of writing reports, business correspondence, and procedure
manuals.
Effectively present information and respond to questions from
groups of managers, clients, customers, and the general public.
Can add, subtracts, multiply, and divides into all units of
measure, using whole numbers, common fractions, and decimals
Solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization
exists.
Interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
Demonstrate knowledge of spreadsheet software and Word Processing
software, and ability to learn Sysco technology software and
programs.
Must have excellent computer skills.
Working knowledge of Federal Motor Carrier Safety Regulations.
Successfully engage and lead individual and team discussions and
meetings.
Apply all relevant policies in a consistent, timely and objective
manner.
Able to work with peers and associates from other departments,
operating companies, and Corporate proactively and
constructively.
Work in a disciplined manner and capable of following established
procedures, practices and comply with local, state and federal
regulations.
Manage the pressures and stress associated with a deadline-oriented
atmosphere and customer service issues.
Demonstrates skill in making independent decisions in support of
company policies and procedures on time.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms and climb or
balance.
Occasionally required to stoop, kneel, crouch, or crawl.
Must occasionally lift and/or move up to 100 pounds, push/pull up
to 350 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
The above information on this description has been designed to
indicate the general nature and level of work performed by
associates within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of associates
assigned to this job.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
above are representative of knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Keywords: Sysco, Waukesha , Director, Executive , Des Plaines, Wisconsin
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