Showroom Manager

Company: By The Yard Inc
Location: Oconomowoc
Posted on: March 22, 2025

Job Description:

Description:Family-owned and operated since 1995, By the Yard proudly manufactures maintenance-free outdoor furniture and accessories for families and businesses throughout the United States. From the factory to the showroom, we infuse our operations with eco-consciousness. Our furniture has been made from recycled milk jugs since day one, and we continue to focus on green initiatives to build better furniture and a better future. Check us out at www.bytheyard.netOur values include:PrideStewardshipCaringTeamworkMutual SuccessInvesting in the communityBy the Yard is currently hiring a store manager for our Oconomowoc Showroom! This position is responsible for overseeing the daily operations in the store to ensure that we are always delivering on the best possible customer experience.The Showroom Manager proactively manages the customer experience of the assigned showroom and coaches the showroom team to build relationships with every customer that comes through the door. Responsible for the day-to-day upkeep of the showroom and maintenance of the showroom. Maintain and grow relationships with our retail customers and educate our walk-in guests with the objective of converting a store visit into a sale.This is not a work remote or commission-based position.Essential Duties and Responsibilities:Managing the Customer Experience-- Assure long-term customer relationships are built, overseeing service to assure all team members are exceeding customer expectations-- Oversight of showroom to ensure overall appearance and display is consistent with expectations including layouts, organization, and cleanliness-- Daily interaction with customers in the showroom and via phone to build lasting relationships based on trust and confidence in the productStaff Management and Team Building-- Assure daily sales and showroom tasks are performed-- Assure consistent practices and procedures are maintained-- Schedule and coordinate employee schedules to ensure adequate coverage-- Recommend staff levels and assist with recruiting and hiring-- Perform evaluations including coaching, mentoring, counseling, and disciplinary actions of the showroom team-- Help with training of new Consultants as well as continuing education of current staff-- Perform other duties and responsibilities as requested or requiredShowroom Metrics and Sales-- Accountable for reporting on showroom and team sales and metrics-- Responsible for adhering to showroom budgets-- Collaborate with Customer Experience Manager around goals and strategies to achieve showroom growthMonitor showroom team metrics and hold the team accountable to goals and initiativesAn individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Requirements:Experience working as an Inside Sales Manager is preferredBachelor's degree in Marketing, Business Administration/Management, or related field is preferredExperience overseeing staff; including recruiting, training and development, and performanceExceptional customer service skillsEffective communication skillsExcellent leadership skillsSound organizational skillsStrong analytical and problem-solving skillsProficiency in Microsoft Office SuiteSome weekends and overtime are requiredSome travel is required while working off-site shows and events, or traveling to other store locationsPhysical and Mental Demands:Physically capable of occasionally lifting, bending, stooping, twisting, and/or moving up to 50 poundsAbility to spend long periods of time working on the computer, as well as typingAbility to stand for long periods of time as well as frequently walkingAbility to sit for long periods of timeAble to see, hear, and speak to effectively communicate with customers and colleaguesThe mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.Working EnvironmentThis is a retail/office environment with the possibility of evening and/or weekend schedules. The noise level in the work environment is usually moderate.The work environment characteristics described here are representative of those individuals encounter while performing the essential functions of this position.Benefits offered:Medical insuranceDental insuranceVision insuranceCompany paid Life insurance and Long-term disabilityShort-term disability insurance401k with company matchProfit sharingVoluntary Accident, Critical Illness, and Hospital Indemnity insurancePaid Time OffCompensation details: 24-28 Hourly WagePI6d19ca0c0dba-25660-37113242

Keywords: By The Yard Inc, Waukesha , Showroom Manager, Executive , Oconomowoc, Wisconsin