Training Specialist, Internship %26 Educational Programs
Company: Disability Solutions
Location: Chicago
Posted on: October 14, 2024
Job Description:
DescriptionSALARY$75,904.12POSITION SUMMARYUnder general
supervision, executes internship program initiatives focused on
enhancing the job readiness and educational experience of potential
employees through comprehensive internship programs. Facilitates
the development of additional initiatives of similar purpose
according to departmental goals and
objectives.QualificationsPRIMARY RESPONSIBILITIES
- Leads and conducts training programs developed and administered
by the Workforce Partnerships as it relates to K-12 and college
level internship programs.
- Leads and conducts training programs developed and administered
by the Workforce Partnerships as it relates to Second Chance
Program, and other career-related programs, workshops, and
initiatives.
- Facilitates new hire orientations for a variety of programs
acclimating new employees to the organization's policies,
procedures and safety standards.
- Facilitates existing and new training programs and oversees
learner performance.
- Facilitates structured learning experiences and monitors
results for continuous improvement.
- Incorporates experiential learning activities and other
learning best practices to support established learning
objectives.
- Conducts pilot programs to evaluate content, activities and
objectives for implementation or redevelopment.
- Conducts Train-the-Trainer sessions when new programs are being
implemented or new trainers are onboarded to ensure best practices
and training standards are followed.
- Responsible for the execution of training logistics, including
scheduling, set-up, registrations, follow up, etc.
- Communicates and coordinates with external agency partners and
organizations to ensure participant engagement in training
programs.
- Contributes to the strategy and implementation of technology
support, program evaluation, and material development for
internship programs.
- Designs and develops training programs.
- Researches and develops training programs to meet department
and organizational needs following industry best practices, and
department processes.
- Assess training needs through surveys, interviews with interns,
or consultations with supervisors or internal and external
partners.
- Designs, develops and oversees the production of instructional
guides, student guides, classroom materials and job aids using the
current best practices and processes.
- Designs and develops pilot and special training programs for
managers and interns.
- Develops program activities to meet the needs of the
Internships and Educational Programs and other career development
initiatives.
- Develops and administers evaluation of existing programs to
determine effectiveness of training program content and teaching
methodology and identify materials for revision.
- Creates and executes internship and educational program
policies and procedures that work to expose youth to the transit
industry. Recruits for programs by developing and maintaining
relationships with academic institutions, community organizations
and social service agencies.
- Maintains and updates year-round calendar and timeline of
program's lifecycle, including recruitment, onboarding,
orientation, training and professional development activities,
networking, capstone events and offboarding activities.
- Conducts site visits during all shifts to provide guidance,
ongoing case management, and support to interns, supervisors,
partnering departments, and organizations.
- Works with supervisors to coach and develop participants for
educational or career paths in the transit industry.
- Performs administrative duties related to internship and
educational programs.
- Works closely with client departments in determining their
needs from the programs.
- Meets with academic institutions, community organizations,
social service agencies, key stakeholders, and end users to define
operations requirements and procedures.
- Facilitates marketing, orientation, and training presentations
to a variety of audiences; presents information using a variety of
instructional techniques or formats, such as role playing,
simulations, team exercises, group discussions, videos and/or
lectures.
- Prepares reports regarding programs to be distributed
internally, externally and throughout the Authority.
- Develops, maintains, and continually enhances the use of
software for placement, scheduling, attendance monitoring, and
logistics management.
- Ensures that all documentation and orientation materials are
filed and updated regularly.
- Maintains current and historical program files and data for
analysis and internal and external communication and reporting.
Designs and distributes engagement materials for high school and
college interns.
- Stays current on industry trends and develops professionally by
attending meetings, seminars, conferences, and/or webinars, reading
research articles, books, white papers, and websites to regularly
obtain updated information and other relevant resources applicable
to internship and educational programs and tools.
- Performs related duties as assigned.MANAGEMENT
RESPONSIBILITIESReporting to this position are the following
jobs:Job TitleNoneCHALLENGES
- Ensuring adequate support and supervision is maintained for all
program participants throughout various Authority locations.
- Ensuring that criteria for programs meet Authority and partner
expectations.
- Maintaining communication internally and externally with
various academic institutions, community organizations and social
service agencies.EDUCATION/EXPERIENCE REQUIREMENTS
- Bachelor's Degree or professional designation in a related
field, or a combination of education and experience related to this
position.
- One (1) year of experience working in or with an academic
institution, community organization and/or social service agency
with internship, youth or similar educational programs
- One (1) year of experience designing, developing, implementing
and facilitating training programs or an equivalent combination of
education and experience.
- Valid State of Illinois Driver's License is required.
- Familiarity with in-person, virtual, and hybrid instructional
design, training methods, tools and techniques.
- Relevant experience in youth development, coaching, or
programming to support students in educational and career
development.
- Must meet all federal, state, and local requirements to work
with program populations.
- PHYSICAL REQUIREMENTS
- Requires sitting for extended periods of time, standing, visual
acumen, manual dexterity, and fingering for working with computer
keyboards.
- Service Area Requirement: Exempt (Non-Union) employees must
live within the boundaries of the CTA Statutory Service Area either
at the time of employment or within 6 months of beginning
employment at CTA.KNOWLEDGE, SKILLS, AND ABILITIES
- General knowledge of the operations of academic institutions,
community organizations and social service agencies
- Advanced working knowledge of primary, secondary, and
post-secondary education methodologies.
- General knowledge of basic employability skills and
competencies.
- General knowledge of learning management systems.
- Advanced Microsoft Outlook, Word, Excel, and Power Point
skills.
- Strong project management skills and ability to execute from
start to finish.
- Strong written and oral communication skills.
- Strong presentation and training facilitation skills.
- Strong organizational skills, analytical ability and
problem-solving skills.
- Strong customer-service skills and a positive attitude.
- Ability to manage multiple initiatives, balance competing
priorities, and meet deadlines with timeliness and accuracy.
- Ability to present and facilitate training to a diverse range
of audiences.
- Ability to establish and retain effective working relationships
with diverse groups.
- Ability to adapt in a fast-paced, large system
environment.
- Ability to work independently and as part of a team. WORKING
CONDITIONS
- General office environment.
- Will be required to travel to field locations thus exposed to
working conditions of the partner academic institutions, community
organizations and social service agencies, bus garages, rail
terminals and shops.
- At times, may need to work during off hours (conducting
training, coaching, and support in all three shifts to field
locations).EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
- Standard office equipment.
- Personal computer and related software.
- Possible access to CTA vehicle.Additional DetailsEmployees
and/or union members will be given priority consideration in the
hiring process, per the applicable labor contracts.Final salary
will be determined in part by the qualifications of the selected
candidate and may be higher or lower than target.Applicants, if
hired,must comply with CTA's residency ordinance.CTA IS AN EQUAL
OPPORTUNITY EMPLOYER No employee or applicant for employment will
be discriminated against because of race, color, creed, religion,
sex, marital status, national origin, sexual orientation, ancestry,
age, unfavorable military discharge, disability or any other status
protected by federal, state, or local laws; except where a bona
fide occupational qualification exists We are committed to
providing an inclusive environment for our workforce and supporting
the communities we serve. CTA will make reasonable accommodations
for the known disabilities of otherwise qualified applicants for
employment as well as its employees, unless undue hardship would
result. If you require an accommodation in the application or
hiring process, please contact arc@transitchicago.com prior to the
submission of your application or upon notification of your actual
test date. CTA will work with you to determine if an accommodation
can be provided.During the hiring process, CTA's Human Resources
department will contact candidates with next steps . Failure to
respond to these correspondences in a timely fashion may result in
your application being closed out for non-responsiveness.Please
click link below to review the benefits offered at the
CTA.https://www.transitchicago.com/hrbenefits/
Keywords: Disability Solutions, Waukesha , Training Specialist, Internship %26 Educational Programs, Other , Chicago, Wisconsin
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